St. Catharines, Canada
The Pen Centre, 221 Glendale Ave #23
$$
+18007620419
N/A
Walked in the store today and not impressed at having staff roll their eyes and give me dirty looks when I explained that, I was unable to wear a mask due to medical reasons. I promptly left & will not be returning. I wonder if everyone with medical issues can expect the same treatment, or if it was just my lucky day. Staff may require customer sensitivity training. Also, people wearing masks are still required to stay 2 metres apart, but it's not possible in such a small & overstocked store!
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Great store
Excellent store fast friendly service
Happy, helpful staff. Love that they can express themselves at work
Always excellent service! They never give me grief and always helpful. I'd say, collectively, the friendliest staff... would recommend to all!
I placed and order online with the shipment included. I submitted a promo code for a discount didn’t apply on my bill. They charged me TWO separate shippings!! and i am trying to call to know what happened. I can’t get a hold on nobody. I live in Canada, do you only send items bought online from the us? Because it turned out to be ridiculously expensive because it’s coming from the us. When my bill was supposed to be 50 with delivery included it turned out to be double and plus Fedex charged me 23 extra for delivery,extra to the 10 i already paid. Like i am paying you 100 in jewelry but you can’t even allow a free delivery? Even if you’re sending from the US and free shipping doesn’t apply for Canada, you still shouldn’t be charging two separate delivery fee when the costumer had already paid for delivery. I ended up paying for 40 worth in jewelry, 110 :/ hell to the no. THE WEBSITE DOES NOT COUNT WITH SPECIFIC DETAILS ABOUT EXCHANGE RATE FROM USD TO CD, and I tried to get a hold on someone through email, phone, website, nothing... this was my last choice :/ to make a bad assessment here so you guys pay attention to a problem I’ve been trying to solve. This is also a warning to be cautious when you buy from CA, so you don’t get screw up make sure your delivery IS fully paid... but for that you gotta get a hold with someone and they don’t have it... they need to understand machines a coding sometimes doesn’t help, a representative in a phone line to solve questions would be muuuuuuuuuuch MUCH easier
I absolutely love this place. There is so much to look at and has everything that you can think of. The staff are always friendly and welcoming and every time I am there I can always have a friendly conversation with the staff members. They do have a lot of awesome sales as well for example buy one get one from time to time.
Really good store with a large variety of unique and cool items. Staff was very helpful, knowable and friendly.
Deli
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