St. Catharines, Canada
300 Fourth Ave
N/A
+19056840440
When I decided to get my hearing tested I was reluctant to go to a big chain as I was certain they would try to sell me hearing aids regardless of my hearing levels. I was drawn to this clinic as I could see that it was an independent audiologist. I also like to support small business whenever I can. Catherine, the audiologist is knowledgeable, personable, and not pushy. She is truly a health care professional. She explained the testing process and the results very clearly and answered all of my questions. She outfitted me with testers that day! My hearing loss is minor and the decision of whether or not to get aids was entirely up to me. I decided to do it and am really happy with the result. More importantly, I am thrilled with my decision to go with an independent clinic. I never felt pushed or pressured in any way and came away with a pair of excellent devices for much less money that I thought I would be paying. I know what I would pay at a chain, and this was less! Thank you Cathy, for your great service!! .
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The staff is Very detailed, knowledgeable and professional!! I highly recommend.
Completely professional with heart! The clinic is light, welcoming and calming, and with the necessary precautions in place for the Covid pandemic. Cathy clearly cares about what she does and working out the best solution for me, and I received clear and honest advice. I was nervous going into this, but could not have had a better experience.
I have to say that all the positive reviews on here are absolutely spot on. Cathy has been such a pleasure to deal with and has gone above and beyond to help me with my hearing aid needs. She took her time to sort through all the possibilities for my specific situation and has been patient, compassionate and extremely helpful in accommodating what was best for me. Cathy is professional, very knowledgeable and up to date with all the new technology and options available. I based my decision to come to Sound Hearing Care Niagara on the reviews I read, I suggest you do the same, you will not be disappointed! The experience will exceed your expectations as it did mine. Thank you again for everything Cathy!
I can’t think of better customer service than I’ve received at Sound. No question is stupid, all concerns are addressed with friendly professionalism. I can’t recommend high enough. 6 stars?
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