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Michael Hill Pen Centre (Curbside Pick-Up Only)

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St. Catharines, Canada

michaelhill.ca
Jewelry store· Jeweler· Jewelry designer· Jewelry engraver· Jewelry repair service· Watch store

Michael Hill Pen Centre (Curbside Pick-Up Only) Reviews | Rating 3.2 out of 5 stars (7 reviews)

Michael Hill Pen Centre (Curbside Pick-Up Only) is located in St. Catharines, Canada on Shop 102 The Pen Centre, 221 Glendale Ave. Michael Hill Pen Centre (Curbside Pick-Up Only) is rated 3.2 out of 5 in the category jewelry store in Canada.

Address

Shop 102 The Pen Centre, 221 Glendale Ave

Phone

+1 9053231967

Service options

In-store pick-upIn-store shopping

Accessibility

Wheelchair-accessible car parkWheelchair-accessible entrance

Open hours

...
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J

Justin Rutter

I was checking out Michael Hills website. I am not very tech savy & couldn't get the item I wanted ordered or held @ store. Because I am internet stupid. Said to heck with it. Called store talked to Racheal. What a great lady to deal with. She helped me out. Awesome customer service. She held necklace for me till I got there. I got to store once again another lady helped me out till Racheal was free. This store is fantastic. I will gladly go back & they will receive more of my business. First time steppin in store & won't be my last. Thank you Racheal. Hope I spelled name correctly

S

Say Que

Today I was looking for a ring and I had very good experience costumer service from Peggy, she was very patience, helpful, kind, i was scared to stop by this store because the bad reviews but actually is really good costumer service. Thank you Peggy !

K

KATIE Tiner

This place has the worst customer service ever. About a year ago I went in to this location after carrying my son around the mall. I wanted to look at wedding bands and inquire about having a family engagement ring resized. When i went to take off my engagement ring i was really sweaty from carrying my son and i hold it on with my properly fitted promise ring.. So when my promise ring took a moment to get off she told me i should loose my baby weight before getting the ring resized... I was at my pre pregnancy weight.. Im 5'7 n 155 i didnt even stay to look at bands because i was so offended.

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Randy D

Stopped in in mid December to purchase a ring for my wife that was in one of their brochures. They had one in stock but due to the resizing of the ring it wouldn't be available before Christmas. I was told it would be ready by February 1st at the latest. I put down my deposit and left. Received on a call on January 3rd to say the ring was already in. Perfectly sized and looked beautiful. Was my first time shopping here and was very happy with the transaction.

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Gerri P

The woman working today Friday the 25th of September was very rude did not want to let me and my daughter into the store was very hesitant on showing necklaces that we wanted to see do not go there they lost out on 300 that we spent right next door to another jeweler they were wonderful there

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Pamela Czart

Terrible customer service, specifically the older lady working there! I felt like I was annoying her by asking questions. I didn't like one of the rings she showed me and she seemed almost mad at me for that. Also, after asking what clarity the diamond was she replied asking what clarity I usually look at and never even answered my question. She didn't know the exact weight of the diamond either. Does she really think someone would spend a few thousand without even knowing the details of the product?? Would never go back and highly advise you take your business elsewhere, specifically somewhere where the staff actually know anything about the product they are selling and can at least pretend to smile.

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Towhidur Rahman

Friendly staff. Good position in the pen center. The staff are very helpful and cooperative. Nice collection.

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