St. Albert, Canada
375 St Albert Trail
N/A
+17804609703
Incredible customer service and repaired my ring that had to be cut off in a matter of 4 days. They're extremely fair in price and do amazing work. I am so happy and pleased and will definitely be back. Thank you so much!!! Also, Olga is very sweet :)
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There is a sweet ethnic lady who works there. She used to work at People's Jewelry at the mall . Now that I have any jewelry repairs or need to buy jewelry, I chose to go to St. Albert Goldsmith because of her. I also tell my friends. She is very personalable, knowledgeable and professional. We also walk around the mall to get our daily excerise & she always has a smile on her face . We note she is like that with all of her customers too.
Horrible experience with St. Albert Goldsmith. One week after getting links removed from my watch, the section they had worked on came apart while I was wearing it. They denied any responsibility for this and would not provide a refund for their service; nor do anything to rectify the issue. Two weeks later, they broke my girlfriends 200 watch after attempting to remove links from it. Not only did they refuse to compensate her for destroying 200 of her personal property, but they also made her pay for the watch adjustment service they had failed! Avoid St. Albert Goldsmith at all costs. Also, the 'Brand Ambassador' on duty whose name I forget (he was a short chubby fellow) was completely useless, and cowardly.
Excellent quality of repairs.
I brought in a damaged watch for repair. They went out of their way to fix it for me, and I wasn't charged. Thank you!
Great people
Deli
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