Lindsay, Canada
401 Kent St W
N/A
+1 7053246176
Kerbside pickupDeliveryIn-store pick-upIn-store shopping
Wheelchair-accessible car parkWheelchair-accessible entrance
Go to Down to Earth in Lindsay Ian can fix your bike. Next time buy your bike there too. Chain stores are a bad idea if you need service
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You advertise and have signs in the store for buy one get one 50% off. I do exactly that and no discount at the cashier where she says "sorry, doesn't apply...let me get a manager." Manager comes, then promptly walks away without addressing anything. I wasn't rude, I was patient...I mean, it is day one of opening since being shut down due to Covid, so patience should be priority....of course, you have also had no income for over a month...one would think you would honor your advertised pricing. Oh well...ya didn't...so you lost a 150 sale from me. I guess your priorties still aren't clearly identified yet.
How do i explain my frustrations with your Location A few years ago I bought my lovely bike at your Lindsay location and this year I noticed I was having break problems so the logical answer would bring it back to get a tune up there...will I was wrong. I brought it in the Sunday before Canada Day so I wasn't expecting to hear back for a few days maybe a week. I call a week later. They needed to get a part it should take a week to come in, logically I thought that it was already on its way. Another week goes by nothing.. another week goes by and I decided to call this Sunday to be told that the guy hasn't looked at it yet and he happens to not be there right now but he'll definitely will look at it tomorrow (today). I wasn't honestly expecting a call today but sweet I can pick up my bike today ! It's all done! The gentleman at the store let me know that 2 of my spokes are loose and will need replacing down the road(this is causing a problem with my breaks he said)...I didn't think he ment not even out of the parking lot! 3 weeks and I still have no back breaks! My front breaks sound awful, if not worse than before and I had a hell of a time shifting gears, what were they really do if not fixing my breaks a service that I paid for 3 weeks ago So thanks sport Chek for wasting my time, my money and for leaving me without my planned mode of transportation this summer I think I'll go find a better place and hopefully, just hopefully I'll have breaks that work.
How do you not have any Raptors merchandise and they’re in the NBA finals!! Wanting to get a couple shirts for my kids for game night and to show pride at school. NOT ONE ITEM OF RAPTORS MERCH!! Crazy! Otherwise the store is fine.
Both my husband and myself went in for shoes and the young girl in that department was excellent (sorry, I didn't get her name). She did a great job helping select running shoes for my husband. I only gave a 4 start rating instead of 5 because of the 3 shoes I selected, not one of them was available in my size 8.5. The sales girl was however very helpful in locating them elsewhere for me.
Attentive customer service. Decent selection of sporting apparel.
Really great sports check. Has all the clothes and fitness stuff you could ever need. Also has a wonderful shoe selection.
Frankly I feel defrauded. I was told I was getting a 20.00 gift card because I had spent over 100.00. But what Sport Chek did instead was charge me 20.00 for activating a Gift Card, and then put 20.00 onto the card. What Sport Chek did was take money from me and then converted into a form that I can only spend at Sport Chek. Not only did they not give me a twenty dollar credit, they took twenty from me. Further, I was advised that I have to spend the card before the end of October. If I don't do that, then my current purchase cost me another 20.00. So they did not give me a "gift card". Its absurd.
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Wheelchair-accessible car parkWheelchair-accessible entrance