Brampton, Canada
5 Resolution Dr #1
N/A
+19054578484
If you are an individual purchasing from this store be very careful, businesses you can often claim this on taxes. I purchased a chair here but I was not 100% satisfied with the quality. I asked to return it, within 2 business days with no damage or defect, just put together, which is where most of this came into place. The return policy is not overly visible or attention grabbing and the associate never had me sign the bill of sale agreeing to the terms of the sale so when I was told there would be a 50 restocking fee I was a little annoyed as this was coming out of my pocket NOT my companies. Also, they apparently have a clearance section that they do not share with the public. I was told my chair would be going into clearance. I would have liked to have been told this before I purchased that chair so I could of had option of looking at clearance items. Basically, they are just looking to sell no matter what corners they can cut.
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Great furniture place for office. Website doesn't reflect the most current deals and clearanceitems. Over all good value for money and modern looking furniture.
Extremely rude sales staff. Not interested in sales or customer service. Worst experience... On asking for variations and something that lower priced - the staff responds ‘WHY don’t you goto another store.’ WOW! - well I will and will spread the word to never do business with them.
Bought a height adjustable desk for my home office. This showroom has several designs on display. Samir was happy to show me various options and helped me make the right choice. The product is of high quality. The table top is certainly far more sturdy than others available in the market. Overall a great purchasing experience.
The sales guy in the store was so mean... One of the item was not in stock and when I asked if he can check if it is available in any other nearby store, he said: WHY DO YOU WANT IT FROM ANY OTHER STORE? WHAT DO YOU MEAN BY THAT? I was taken aback by his gesture... and I walked out and got better quality chair for my office from Staples.. Some customer handling skills needs to be taught there..
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