Red Deer, Canada
4905 54 St
N/A
+1 4037545693
Soul Property Solutions is a wonderful company to experience as a tenant. The property owner for our rental unit chose Soul Property Solutions after another management company with national exposure failed miserably at everything they did. When Soul Property's staff introduced themselves last fall, I have nothing but good feelings about the companies abilities to provide great value and offer access to a host of professional tradespersons who will respond quickly when an emergent situation occurs which do not require fire trucks, ambulances or RCMP attending the location. Our unit required some much needed plumbing repairs the other company ignored for well over a year and at the owners great expense. Within 2 days after the introduction, I was arranging a time and date for the plumbers. By the end of the week, everything that needed repairs had the repairs done, I was a happy camper and the owner was very happy he no longer had the excessive bills to pay while the problem was ignored by the previous management company. There are great young people at Soul who do their best to provide tenants with responsive, professional and courteous service while also providing property owners cost effective property management, employ top notch tradespersons to quickly repair or replace faulty items or services. All in all, I'm very happy as a tenant. I know the staff will do their best for all parties involved, their professionalism is spot on and they do all of this with a smile on their face and with warmth from their heart.
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Soul property management has been a great landlord. Very professional and fair. They follow the landlord tenant rules..they have been very good to rent from.
I have been renting from Soul Property Solutions and I am very impressed abpout so many areas. The Red Deer staff are above average in the area of maintaining the buildings as well as the response time when one of the tenants has a maintenance concern. They are very personable and some have an awesome sense of humor. They treat their tenants in a very respectful manner. In all the years that I have rented from different managements, Soul Property Solutions is by far the best. Red Deer has been blessed to have a company as this.
In my experience with Soul Property Solutions, they have responded to my concerns in a timely and professional manner, achieving reasonable and fair solutions. Customer satisfaction is important to them, and I believe this to be true based on the manner in which they have handled some complicated situations. Dean in particular, has made a good effort to ensure my satisfaction. I am pleased with the service I receive from them. I have relied on other property managers in the past, and, as a landlord, I find Soul Property Management to be the best so far.
This company is very honest and professional.Their homes and apartment suites are maintained and are priced with good market value. During this COVID-19 Pandemic they have increased cleaning procedures in all public areas and take the security and safety of their tenants very seriously. However, they do not coddle people and expect renters to respect their property and pay rent in a timely manner. If there is a problem they will discuss it with you. I have found that if I am polite and reasonable, I receive good, practical response. I enjoy dealing with professionals who have good policies in place.
I have found Soul property solutions to be a very efficient professional organization that treats tenants with the utmost care and attention. They respond to issues quickly and ensure that all their units are in tip top shape. It is a pleasure to have leased an apt. from such a diligent hard working property management company . I would highly recommend any of the properties that they manage to prospective renters
I've recommended Soul Property Solutions to many of my clients and colleagues looking for these services. Dean is a colleague at CIR Realty and it's fantastic to work alongside him, he's open to sharing his experience and knowledge and has a solid track record in property management, so impressive in fact that CIR has aligned with this arm of his business. Will continue to recommend.
I have rented from them for just over a year now and they have been nothing but reasonable and understanding, especially during these uncertain times. They are easy to deal with and have been professional. When our oven broke just around Christmas time, they were quick to remedy the problem. When COVID happened, they were extremely reasonable and willing to work with us when it came to rent payments. A great experience!
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