Scarborough, Canada
515 Centennial Rd
N/A
+1 4162821555
If i have to rate the area based on cleanliness or employees. I would rate this with more stars. However my star rating is based on the monthly payments. Nobody really review the payments on this storage facilities. At the beginning you'll def going to get a good deal as per most companies. Its the once you're a customer situation. Payment is very inconsistent. I was told not to pay way too late or i have to pay penalty. They gave me a specific day to pay. Based on recorded payments i have. I have never exceeded more than 3 days from the date i was told. The payment was late based on uncontrollable situations as out of the country or area with no internet access. But 3 days is the late i have. I was told never to exceed a week. My payment rose 60 from the day i started couple years ago. I would have understand if they added something, improved or upgraded something. Nothing... nothing was improved same ol thing since i started using them. Yet my payments just keeps on going up. A few more dollars and i can rent another storage space. It's not like you get points either or rewarded for staying a loyal customer.
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We recently started renting the storage unit from Smart Stop. We were quite impressed by the clean, neat and organized units in this location. The price was very reasonable and we really got a very good deal. Customer service representatives were very helpful in finding us the unit. I spoke to at least 3 representatives with dozens of questions and they were very patient in answering all the of them. Especially Martin who not only helped us move into the unit without any problem but was also very informative and accommodating. I feel bad that I had to trouble him with so many questions and how much I might have bothered him, yet he was quite patient and helpful! This location was convenient to get to, right off the highway and we would definitely recommend this storage facility.
M. Quinn of Smart Storage was very accommodating, he walk us through all the procedures & policies as it is our first time renting a storage. We thought it will be difficult but because of excellent customer service we received from him, we felt that it just simple. I will hightly recommend this storage company. Everything you will need are all there as well, One Stop Shopping!
I just rented a storage. Everything is going smoothly. Martin is a great guy and explained the details of the procedures. He took me a tour to show me how to use the the facility step by step. Finally he patiently gave me the breakdown of the charges . Excellent service
Staff is very friendly and helpful. They assisted in finding the perfect size locker for our needs. Lockers are very clean and well kept.
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