Victoria, Canada
2901A Sooke Rd
N/A
+12503863667
Beautiful custom made doors found here
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Compared to other door shops Sleggs is excellent. Though, every other door shop is dreadful.
Need a door, this is the place. Staff were helpful and they do custom doors too
Friendly helpful staff, call Chris Mctavish for all your door needs. New and machined.
hooray! my door arrived today! "ben" delivered it personally, is a manager who had not heard anything about my dilemma, the manager i spoke with when i went in was a different guy. Ben was awesome, professional, and helpful. So I will change my star rating to a three, but prior to Ben's arrival it was only a one. It is sad that i had to resort to writing a bad review, due to the lack of returned calls. ben gets a 5, the rest of you get a one original story, Went in to the shop looking for professional advice and to order a door for my showroom/storage space. placed the order and was told 6 weeks, okay. end of the 6th week called and was told it would be ready for pick up the following wed. Hired my carpenter to come in with me to pick it up. NO DOOR, sorry new guy on the order desk didn't know it could not be made to those measurements. ME - what it took you 6 weeks to figure this out. after some fluttering flapping and apologizing for lack of training their staff, a poor computer system and lack of follow up on the part of the manager, assured me they would have a door that could be that size the following week, and would deliver. i keep getting this same old ground hog day story every week, we are now at week 9. they have their money, i have no door
Worst customer service ever! Ordered and paid for my door May 20,17. Was told it would be 3 to 4 weeks for delivery. At 7 weeks I called them looking for it, I was promised it would be bumped up and built for delivery July 10, 17. I called after waiting around all morning and they still haven't built my damn door!! No ETA when it'll get done and they don't really care as it's been paid for and they have a no refund policy!! NEVER will I buy a door from them again!!
I purchased double fiberglass front doors from Slegg. During the final finishing and installation, I discovered both doors were warped. The stationary door was out by about an 1/8", but the curve was the right direction so at least the door closed at the latch tightly. The opening door was out by 3/16" of an inch or greater, the curve was the wrong direction, the door does not close properly. The guy that built the doors at slegg door shop should at minimum know to put both crowns in the same direction, so the door closes and any imperfection are not noticed. BUT No, and do you think Slegg Cares or will warrant this poor workmanship. NO. DO NOT BUY DOORS FROM SLEGG LUMBER. I will end up buying replacement doors and out 2000.00
I am an accountant holder and emailed and left a message for a quote and no response.
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