Sidney, Canada
9835 Seaport Pl
N/A
+1 2506568909
I would like to take this opportunity of thanking the team at Grand Yachts Inc., Sidney, BC in helping us with the purchase of our Nordic Tug 42. They took the word “professional” and “client care” to a whole new level. Never in my 68 years have I ever been treated so well… and the ‘post purchase care’ continues to this very day – 2 years later. Purchasing our Nordic Tug was a ‘big deal’ for us. Unfortunately I broke my ankle just when we started negotiations to view and purchase the tug. I was literally bed ridden. Shawn Francis of Grand Yachts personally went over to Anacortes, inspected the vessel, organised a sea trial, mechanical inspection and negotiated the deal with the seller. I bought the boat without ever seeing her. I have great trust and confidence in both Shawn and Grand Yachts Sidney President Robb Butler. Ever since this purchase Shawn and Robb have been available to help out in any way that they could. Let me cite an embarrassing incident. On Christmas day I ran out of diesel. I called Shawn, just as he was about to sit down for Christmas dinner. He dropped everything and came to the rescue. He continues to stay in touch and be a tremendous mentor and now friend. Service above self is what Grand Yachts Inc., Sidney BC is all about. A huge thank you to this amazing team. Tony Knight
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Thank you Grand Yacht Inc for an excellent experience! We so appreciated your attentive, professional, knowledgable and timely response to all of our many questions. Would definitely come back for any of our boating needs!
Wendy and I especially want to thank Robb Butler at Grand Yachts for personally taking care of our warranty needs and his cost saving recommendations regarding maintenance for our Beneteau 31. His knowledge and personal attention to client needs should prove a huge asset to anyone considering a yacht purchase from Grand Yachts in Sidney, British Columbia. His mentorship came with great peace of mind. This kind of personal service from a dealer is critical when considering a dealership for your yacht purchase. Carl
One of their representatives (David) at the Vancouver boat show was one of the rudest people I have ever come across in the boating industry. He actually blew up and started yelling at a customer viewing one of the Fleming Boats at the show. It was completely unprofessional and embarrassing for all in the vicinity. I have bought 13 boats so far in my life and would never consider buying one from this brokerage company.
Great place to buy a boat!!
Deli
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