Gloucester, Canada
2339 Ogilvie Rd
N/A
+16137416465
No complaints and excellent service today when buying cologne and was dealing with the cosmetician .
like
Purchased items from main part of store, used services at post office and had a prescription filled. Smooth at each transaction. It really depends on the time of day regarding wait times and frustration levels. Store is well organized, well stocked. There are seats next to prescription drop off area where you can wait. Much nicer than wandering around the store. I haven't seen this feature in very many Shopper's locations. #localguide
Not only is the manager/supervisor incredibly rude, she is totally incompetent and actually has no idea what she is talking about and is exposing her staff and customers to unnecessary Covid risks. Shameful
The actual store and staff are awesome....the pharmacy is awful. One of the pharmacists lost my prescription only to tell me he doesn't lose prescriptions. There was no apology and he tried to tell me I never brought one in. I understand mistakes happen but he was rude. Another pharmacist there shows thinly veiled displeasure every time she has to seve me. She once told me during a quiet evening, and I was the only person there, that it would take 40 minutes to fill my prescription. Tonight was the last straw. I went there 20 minutes before closing because I couldn't get there earlier and they refused to fill it until tomorrow. When I told them I was working and couldn't pick it up and I had none left, all they said was sorry it'll be ready tomorrow. I'll never use that pharmacy again. I gave 3 stars because everyone else there is lovely, except the pharmacy team.
Just picked up a prescription. Had to argue with (male) pharmacist who was allowing his mask to droop so low that it exposed his entire nose. He was also doing the customer service.
Deli
The best companies in the category 'Deli'