Sherbrooke, Canada
501 Rue Pépin
N/A
+1 8887447123
On-site services
Highly dissatisfied with the service. The driver didn't even ring or knock at my door when me was just there! Just slapped a piece of paper for \missing us\! And it's not the first time. And the pickup address is given is 8 km from my house. And 40 mins to reach there. Waste of time, money and everything. When I went there spending 40, package was not there. When I inquired about that via customer chat, I came to know that it's still with driver and he has not company phone. ( I guess Canada calling is free with all basic package). And at the same time, I checked online tracking, it again updated as receiver was unavailable to get the package. What's the point to choose you guys when we have to travel to get this courier. If there is a negative star I can give .. I will give -5 stars or even more
like
The driver didn't even ring or knock at my door when me and my whole family were there! Just slapped a piece of paper for \missing us\! And it's not the first time, this happens regularly! Sick and tired of having to wait the next day and go pick it up! Whats even the point of being a delivery company if WE have to go and pick it up! 1 star
Very poor service. Customer service unresponsive after a driver decided to slap a delivery notice on my door without even ringing the doorbell or even getting my package out of the truck. Notice said pick up location was near me to only get there and be told it was actually dropped off across town at another location (40mins from me). Waste of time and money.
Purolator is the most complicated delivery service by far. Nothing is ever easy or on time and customer service is very poor. I have never had a good experience with the Sherbrooke location.
Was home, driver didn't even ring the doorbell and then left a paper saying I wasn't home. I then spent 30min on hold to try to reach them on my phone. By far the worse shipping company around.
Deli
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