St. Catharines, Canada
221 Glendale Ave Space 77 & 78
$
+1 9056853700
N/A
Kerbside pickupDeliveryIn-store pick-upIn-store shoppingSame-day delivery
Wheelchair-accessible car park
Staff was very friendly and helpful. Didn't have what I was looking for however they staff member advised me how to order online ! Awesome as always thank you
like
This location is excellent - the store is always clean and tidy, staff is always welcoming and willing to help. I had a great experience with a manager named Nicole, I was looking for a vitamin C serum to help with brightening my skin, she showed me multiple options as well as a couple face cleansers and moisturizers that also contained vitamin C. She was professional, polite and knowledgeable and I purchased multiple products at her recommendation. I am happy with the purchases I made and will be a return customer to this location.
I had a very negative experience with the manager here. I bought something in the US and wanted to exchange at this Sephora. The system was not processing the return, so the manager suggested that I had not paid for the items, or that I had already received a refund for them and was trying to get more money back. My account clearly showed the purchases and no refunds, so she had no basis for these assumptions. When I asked if it had something to do with me purchasing the items in the US, she said I couldn't have purchased them there because the border is closed. Very strange experience to deal with such a rude and accusatory manage when all you want to do is exchange a 16 lip balm.
Loved this place everything went smooth my first time in pen centre they have a lot of deals because its black friday staff are friendly and always asked if i find of what i am looking on that day
Love it here so kind and great customer service. Updated: Recently went in again and had the best experience with me and my daughter. Definitely going back soon.
They recently hired a male staff member names Spencer. I just wanted to take a minute and shout him out, because not only did he look ABSOLUTELY snatched in his eye look, but he was so helpful and knowledgeable. So happy that Sephora is embracing this part of the beauty community
Always love Sephora. Staff is very friendly and helpful.
Love the ladies at the Penn Center location! All so friendly and helpful!
Deli
The best companies in the category 'Deli'