Scarborough, Canada
3640 McNicoll Ave
N/A
+14163328280
We've had issues with both elevators since January and it is now December. This company is either purposely not fixing the elevators to work properly or the technicians are really incompetent. How can the same issue continue to happen every few months? We had someone here on Monday, the elevator is still not working on Friday and this happened just a few weeks ago. Unacceptable. An apartment building can't be safe with a single elevator, social distancing is not possible with this amount of people and only one elevator. We need the second one to be operational.
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At 6:30 am today the driver of your 16073 driver in Whitby Ontario has decided turn signals and speed limits don't matter nor does coming to a stop at red lights to turn left... Grow up dude your in a company vehicle....
Service blows big chunks. Elevator was down from Friday til Monday. I am disabled and couldn't get out. Every time I called was a different excuse.
Horrible experience with maintenance and customer service. Live in a small building with 1 elevator and a very pregnant lady on the top floor. Elevator went down on Sunday; today is Thursday and still not fixed. Company is well aware of the situation and is doing nothing to expedite. Attempted to contact customer service multiple times before writing this review - had to leave my number every time and no one bothered to return my call. Terribly disappointed!!!
Likes to lie. Doesn't value customers. Doesn't come in for inspections. Doesn't follow up with emails or calls. DO NOT SIGN A CONTRACT WITH THEM. Plenty of better, smaller, companies.
Hello. We have a single elevator in our building. It stopped working Mid September 2018. We're still working to get the repair done and it's days before November! We rely on these accessibility services daily for our valued customers and we're being met with little to no assistance from our rep, their servicemen or the Toronto based branch in general. We've contacted customer service multiple times to no avail. We've left voicemails upon voicemails with our Schindler representative - seldom getting any response at all. We've reached out to the US offices for assistance twice, as recommended in many of these other Google reviews… but have had no responses either. Would absolutely NOT recommend this company to any business that is looking to provide quality accessible options for their customers.
Terrible customer service. Can NEVER get anyone to answer the phone - the automated phone system at the Toronto head office is so unhelpful and frustrating. Left messages for 5 different people never got a call back. Overall just a terrible experience, wish I didn't have Schindler elevators.
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