Scarborough, Canada
1 Eglinton Square
N/A
In-store shopping
We went to the Just Cozy in Colorado Springs. I’d love to give them 0 stars. They have a non refundable policy. We thought the leggings were very cute and comfortable but we couldn’t try them on in store! They said on the leggings a person from size 0-4 would fit into the leggings, I’m a size 2. Once i got home to try them on, the leggings didn’t even fit up my thighs and once i finally pulled them up as much as i could, they didn’t even reach my hips, the leggings ran up my legs and don’t even reach my ankles. My sister picked up a size 0-12 and they weren’t true to that size either so she gave them to me and guess what? They fit similarly to the 0-4 and don’t reach my ankles either! Pretty convenient for the store that they have a non refundable policy right? I’m glad we got these for ourselves because it’d be absolutely embarrassing if we gifted these for someone. Really wish we could get our money back from such a misconceiveing store. At least open dressing rooms up so that people don’t waste their money.!!!
like
Worst customer service ever. Purchased five pairs of pants all the same size two of them are clearly not the right size even though they stay there and medium contacted the company and was treated like garbage. First person said oh yes we will replace them a month later after not hearing back from them message them again and basically was told to go pound salt. Whoever made these pants made them poorly. They don't have change room so you can try them on to make sure and I mean why would you if you already own a pair of medium and they fit purchasing more the same size should be simple. Thankfully I bought them on sale. I really regret telling people how amazing these pants are to find out upon purchasing more that they are horrible.
The leggings there are extremely comfy, and buying multiple is usually a good deal. All are only 25, would totally buy another pair.
Customer service is terrible!
Deli
The best companies in the category 'Deli'