Scarborough, Canada
15 William Kitchen Rd
$$
+16479531100
N/A
Worst experience EVERY single time. Food is good don't get me wrong (if you're looking to experience Filipino fast food) but service is horrible. Slowest service of life, I thought this was a fast food place not slow food. I thought this was just in the beginning when they first opened but nope service is still slow. This time I ordered on Door Dash ahead of time to prevent the unnecessary wait time and I was given a time to pickup. I ended up waiting an extra 30 minutes on top of my said pickup time. Now sure, you'll see it's slower due to COVID protocols but I ordered from the North York location through the app and food was ready before if not on time. I'm not looking for a handout or an apology, just be better and really look into your customer service from an efficiency standpoint. Now if you feel like indulging in this Filipino fast food, whether it's this location or another (highly recommend another location) be sure to try the mango peach pie which is delicious after you've had a taste of their fried chicken (spicy is my go to). It pairs well with their pineapple juice.
like
I've had the peach mango pie and personally, it beats apple pie now! It had a lot of flavour. I've also had the 3 piece chicken with 2 sides(mash potatoes and fries). The chicken was crunchy throughout and the gravy was different, in a good way, than gravy I've had at other restaurants. Decently priced and overall, will be going back to try more! Please follow @_pkeats_ for more foodie reviews.
Their spicy fried chicken is so good... inspite of being busy they had a well managed workflow. My overall experience was very convenient.. food was awesome
So I get the concept of order first, then wait in your car and we will text when ready. Great! Keeping people safe. But be honest with the time! We were told 15 to 20mins to wait. More like 40 minutes. At least upgrade your site so we can order a head of time, then pick up. Yes we enjoy the food...just not the wait.
The worst experience I ever had. I ordered the 10 piece chicken bucket and when I was counting the pieces I had, there was only 9 pieces! Only 9 pieces!!!!!!!! Unbelievable! I have a family of 5, expecting each family member to eat at least 2 and one person was short a piece. The chicken nonetheless was tasty, juicy and crispy. I recommend this to anyone but definitely count your pieces before you leave the restaurant.
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