Scarborough, Canada
1949 Kennedy Rd
$$
+16473526292
N/A
I ordered take out from Bawarchi Biryanis for the first time on New Years Eve 2021. The food was good, UNTIL... I had the butter chicken in which I found a very long PIECE OF PLASTIC in the food. (See pic for reference). I did not want to leave a bad review at first because I enjoyed the food initially before I discovered it was cooked with a piece of plastic (which honestly reminds me of the plastic wrapping for plastic cutlery. WHY WAS IT IN THE BUTTER CHICKEN? I'm honestly disgusted. I had initially contacted the restaurant for an explanation via email on January 3, 2021 and also called to follow up. But they ignored my concerns, therefore I felt like it was necessary to make it public, since I'm not sure if 1. Whether it was cooked with the butter chicken (which is a food & safety concern because plastic melts in high heat, especially when it not plastic treated for cooking) or 2. HOW did the plastic end up in the container of butter chicken AFTER it was cooked? This is definitely a Food Safety concern therefore any future/returning customers should be aware of my personal experience since I am still traumatized by this experience. On January 20, 2021 - In response to the owner's comment, the rice was home cooked not purchased (therefore irrelevant). On the plate though were only the other stews that I got from your place. Kindly see attached receipt to decipher which one it was. Regarding what sort of plastic it was, I mentioned what it REMINDED me of and never said it was in fact plastic from cutlery, nonetheless it was still plastic in your dish. The purpose of my review and email was to inform you that there was plastic in your restaurant's food. I honestly do not need anything but an explanation and an apology for insinuating that I am lying. (As you can see in the attached photos I have tipped put of goodwill on a takeout order) Frankly, it does me no good to defame your restaurant afterwards.
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Just found out they started mid night biryani and wanted to give it a try. For my surprise the food even at that hour was very delicious. I would highly recommend this place for any one who is looking for a great mid night meal. It was wholesome in the sense that not just the biryani but the paya and the amazing gajar ka halva were unlimited that too for a very reasonable price (24.99). Me and my friends very absolutely satisfied with the food and the customer service because they even gave a veg biryani unlimited option for my vegetarian friend for only 19.99 Must try !!
Great customer service but food does not have any flavour. If you decide to order food online for pickup, call the restaurant directly. There is a unknown company as a middle man which is very confusing (not ubereats or other popular delivery apps).
Very polite staff and good food Would highly reccomend if this is your cup of tea
If you really want to try out one of the best chicken-65 / karuvepaaku (curry leaves) chicken in the town, this is the place. Though this place is famous for briyanis, we all loved their starters and naan. Naans are so soft and fluffy and the size is huge. Only thing is, they could give more gravy portions as one gravy is not even sufficient for 2 naans. Taste is never compromised here.! Also, we really appreciate their staffs and manager’s hospitality!! Will definitely visit this place frequently.
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