Scarborough, Canada
1261 Kennedy Rd Unit 5
N/A
+1 4162978010
Online estimatesDeliveryIn-store pick-upIn-store shoppingOn-site services
I really liked their customer service and the inspector that came to our house was really knowledgeable and kind. He explained everything thoroughly as he did the work and went above and beyond with some other things in the house. The roach problem didn't go away the first time though and that's why I'm giving it a 4 star. They came a second time with a different treatment which worked a lot better but we still have a few roaches running around. I'm really happy with their 6 month guarantee so we're going to call them once more and hope for the best!
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I had my kitchen and bathroom sprayed for roaches in my condo. It did not seem to work the first time. In a flustered state, I reached out to the staff at Advantage Pest Control and was taken care of by Sara. Due to COVID, scheduling was an issue on my end but she was extremely helpful, knowledgeable and patient with me while I was trying to figure things out. She took all of my calls/emails and followed up on all of her commitments and answered all of my questions - never once making me feel rushed. The owner of the company has also been very kind in answering questions when I have reached out for more guidance. I understand this is a work in progress, but I feel confident in this company's commitment in helping solve people's pest issues.
I submitted a request for an urgent rodent control issue through Homestars, and Paolo called me almost immediately. I explained my problem, and he was able to walk me through what he would do, and what my options are. I usually try and DIY where possible, which Paolo could sense, so he advised me on some of my options before sending in an expert. I followed what he told me to do, and came into his retail store to pick up some professional grade bait stations (where I actually ran into him in person). I'm happy to say that the problem has been fixed! Thanks for all your help and professionalism, and if I have any problems in the future I know who to call. Happy Holidays!
5 stars all around for Advantage Pest Control! Their team is responsive, helpful and provide exceptional service. They helped solve my ant problem and made my family and I feel at ease. They also have great standards and protocols in place to keep everyone in your household safe while providing effective treatment. I highly recommend!!
Always clean, staff doesn't know english but their attitude always good
Deli
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