Kelowna, Canada
3525 Edwards Rd #3
N/A
+1 7784780676
DeliveryIn-store pick-upIn-store shopping
Wheelchair-accessible car park
I was shopping for a new bedroom suite. I had visited MANY furniture stores (including browsing through Castanet Classifieds) over a 2 week timeframe, all with terribly disappointing results - not just in terms of product, but Customer Service. But the moment I walked into Santa Fe Furniture - I knew it was different than all of the others. I walked in without getting accosted by a salesperson and was able to browse leisurely at my own pace. My eyes locked onto a stunning King-sized suite and I knew instantly I wanted it. It turned out to not only be my STYLE and EXACTLY what I had been hoping for (originally unique & rustic as opposed to the identical suites at all of the other stores), BUT - it was also 40% off!!! I made the purchase and the next CLEAR difference between Santa Fe Furniture and those other stores rose to the surface! They said they could deliver it that VERY DAY .... and when they arrived with the furniture a mere 3 hours later, the owner personally put it together for me at NO EXTRA CHARGE. This business CLEARLY knows a thing or two about Customer Service, which seems to be a rare thing these days! I CANNOT say enough about not ONLY the service, but my new SOLID WOOD bedroom suite!! It is GORGEOUS and cost me LESS than what was quoted at the other stores for manufactured wood products - AND for those dollars, I also received more pieces! I will shop here for my furniture needs from now on. BOTH product & Customer Service is hands down top-notch - they clearly CARE about their customers! THANK YOU!
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Very unique stuff but can be a bit pricey on some of there stuff
Great staff sad to see them shutdown
Beautiful items, good prices and one of the nicest sales ladies I have met, I have had some really horrible experiences in the Vernon and Kelowna area with rude and pompous staff. I was really happy with my experience here, I felt like I was allowed to wander and look and take my time without pressure. I live outside the area and I need to really plan when shopping as I only get to come once a month. I just wanted to take the time to say that I appreciated the way I was treated here and the help was really genuine, for that reason I will spend my money here when I come back to make a large shop for my b and b.
Very cool Shop lot's of really great stuff and a nice saleslady to help out.
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