Saint John, Canada
519 Westmorland Rd
$$
+1 5066333060
N/A
In-store pick-upIn-store shopping
Wheelchair-accessible car parkWheelchair-accessible entranceWheelchair-accessible lift
I once tried to return a pair of sneakers because they were hurting my feet after a couple of wears. They were the correct size but it was the way the arch was in the shoe. They tried to sell me expensive inserts, which I knew wouldn't help, then they examined the shoe and tried every reason to not take the shoes back. Management was supposed to get back to be but they never did. I really didn't think this was fair at all, and I was out the 150 that I paid for them. I couldn't even sell them if I wanted to because the arches were messed up. I will not shop there again.
like
Purchased a pair of vans for my son and he wore them a month and they fell apart. Returned them to the store with receipt and I was told that she would email the picture to her boss and someone would be in touch. Two weeks later and no response yet, not good customer service at all.
Well yesterday was my first time buying anything from here, I purchased a pair of toms and from right when I walked in the employee was amazing, ( can't remember her name) she knew her stuff and great advice , will definitely be back in the future , so execited to wear my toms
Large collections of name brand shoes (Tom's, converse, Vans, birkenstocks, timberland, NB). But not many types/colours of each brand. Didnt have my size in Tom's but immediately asked if I would like them shipped to me and suggested other branches in different places. Very helpful and look liked they enjoyed their jobs.
Friendly knowledgeable staff, would recommend this store!
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