Victoria, Canada
1-2745 Bridge St
N/A
+1 2503841230
DeliveryIn-store pick-upIn-store shopping
Wheelchair-accessible car park
I just had R&B repair some older wood blinds. They finished the work ahead of schedule and below their quote. The blinds are working like new again. Thank you!
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Have worked with Ruffell and Brown and installer Glenn several times, both in a commercial environment and in my own home. The whole team is knowledgeable and an absolute pleasure to work with. I LOVE my new power blind! Thank you again!
We had a great experience with Ruffell & Brown earlier this year. Cheryl came over to our home and gave us some excellent advice. The blinds arrived within a short period of time and the installation went without a hitch. I would gladly recommend them.
We decided on Ruffell and Brown for several reasons, they could provide us with the blind we wanted, we had dealings with the company in the past and the great reviews provided. The blinds we picked were just what we wanted for our two large sliders. The cost was over 7000,00 but we thought this is our forever condo. We were disappointed to find that at hanging the wall was not straight therefore the blinds would have a gap at the top of the ceiling. Very disappointed that the person that did the measuring did not point this out at the time of taking the measurements. We would have weighed the options or purchased a different style of blind. The installer and sales person had to come out several times for different reasons, to view the gap, to brings remotes that were not included in the shipment, to replace one of the blinds because of manufacture . We were charged the final installment to our credit card, prior to any discussion on satisfaction. We contacted Debra Ruffell and did not get a satisfactory reply. We will have to remedy the gap ourselves .Although I like the blinds and will tell folks I like the blind sbut not the service provided.
A HUGE thank you to Shauna and her team for a great product at a great price. We appreciated the consultation on the design suggestions. Our windows look fantastic because of their services. I highly recommend Ruffell & Brown.
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