St Thomas, Canada
101 Edward St
N/A
+1 5196312250
Kerbside pickupDeliveryIn-store pick-upIn-store shopping
Wheelchair-accessible car parkWheelchair-accessible entrance
Nice friendly staff. They are doing the best they can during the lockdown. Great efforts to get my order ready and I'm sure it was not easy as they had tons to pick everyday and probably most contractors demanded same day service and Rona St-Thomas did a great job. I'm from out of town (Uxbridge area) and I can't complain about anything from the service to the smile in the pick up port. Thank you for working e xtra hard during thses hard times
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Doug was very nice and helpful. He knew exactly what I was looking for. Unfortunately they didn't have what I needed. Thank you Doug for all your help!
We LOVE Rona!!!!! Got all our Lumber from here, Ryan was fantastic on the phone. We needed more for another project, ordered on the phone went to pick it up the young man put it in my care ensuring it was all straight no gouges. They are always so helpful here. Yes you may have to wait for help on the shop floor but they can't be everywhere at the same time. Thank you . Definitely shop here rather than Home Hardware anymore.
3 times in last few months was totally disappointed with customer service...I realize it's covid ..but come on...then this weekend ...last straw they stopped collecting AirMiles...one of the only reasons I go there...taking my business elsewhere...
Wow! Best customer service/experience at St. Thomas. They helped me get a thermostat ( essential in winter ) when I'm not an online ordering person. Manager found a way!! Thanks again and the next socially distanced coffee is on me!
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Wheelchair-accessible car parkWheelchair-accessible entrance