Midland, Canada
9320 Hwy 93
N/A
+1 7055263748
Kerbside pickupDeliveryIn-store pick-upIn-store shoppingSame-day delivery
Wheelchair-accessible car park
Assembly service
Had what I needed and a return was super easy with my receipt..no questions asked
like
Sent my mom in to pick up premium 2x4s for her basement reno they loaded broken garbage onto her truck i called them the associate at the service desk said that they just sell them and he doesnt care bring them back. Hello doent selll garbage buy your lumber at home depot because rona doesnt have a clue on service
I have placed at least a dozen orders with this location over the past 3 months and I cannot think of a single good thing to say. You need to call a front desk to pick up your order but their phone doesn't have a hold option so its straight to voice-mail if they don't answer. You sit in your vehicle waiting for sometimes 30 minutes before you are brought your paperwork to give to the warehouse yet you still need to load your own vehicle. The warehouse is full of employees that don't know where items are, how to load, how to maneuver a forklift - like its literally shameful how bad they are at their jobs. I'm just not sure what their thought process is when trying to run this business but its absolutely horrible. I have dealt with hardware stores through out Georgian Bay, Orillia, Lindsay, beaverton, Whitby, Peterborough and this one is THE WORST. Management should be embarrassed.
What a pleasant experience through ordering curbside pickup and the actual pickup. Thanks Rona for training such friendly staff and for making shopping during COVID a pleasant experience.
Great people to deal with and fast service
Deli
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