Ajax, Canada
19 Notion Rd
N/A
+19056836771
It is 2020, get your online times correct. No wonder you are closing. Drove an hour to get there for the sales and got there with 10 minutes to shop. We tried calling ahead 3 times to double check the hours and the phone was not answered. Let’s maintain dignity until the end and properly allow the digital age to aid you in promoting your final sales at these locations by providing a simple edit to store hours online.
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Hopeless. Came to buy a shed. They could not find the keys to open up. They did not know their inventory. Off to home Depot.
i would like to share that Vanessa is the most helpful Rona employee i ever dealt with and super friendly. today i was searching for an out of stock discontinued item that could not be bought online .. she tracked down the correct product code and called multiple stores, and when I would have given up after 3 tries, she made a call to a toronto store that had 1 left in stock .. and now i have a happy wife Honest HUGE thank you to Vanessa for the great customer experience .. if my business was hiring i would absolutely offer her a job
The customer service we received from Adrian at this location was beyond what we expected. He educated us on a variety of different products we were interested in mainly different flooring options. I would highly recommend shopping at this location because of this service we received. thank you
Don’t bother. This has to be the most useless store. They never have half the things advertised, and they have a poor dusty selection of everything else they’ve managed to hold onto since the 70’s. Forget trying to do a return from another store they can’t take it if they don’t carry it, which is indicated nowhere on any receipt. It’s wonder this Ajax location still even open!
Excellent customer service and friendly staff. Adrian was extremely helpful and accommodating! Five star.
Stopped by to pick up an online order. They had me on my way promptly. Great staff and great location. I will shop here again for sure.
I am usually not very picky, but I will give a negative star if I could. Absolutely horrendous service and staff aren't empowered to make decisions.
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