Waterloo, Canada
50 Albert St
N/A
+15197461132
I am so grateful my melanoma was removed by Dr. Shenker. I was able to get in very soon after my diagnosis. Everyone in the clinic was great. Also my scar looks good!
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Excellent experience! Positive and happy staff and very professional. Dr. Shenker is a true professional but is also very lighthearted and puts his patients at ease from start to finish.
Thank you to the surgical team nurses, anesthesiologist, and Dr Shenker. I walked in feeling nervous but after speaking with the staff they were quickly to make me feel comfortable and made me laugh. The nurses held my hand even turned on the tunes I wanted to fall asleep to. They went the extra mile for sure. I'd definitely be more than happy to return there.
Dr. Shenker and his staff are amazing! They are very welcoming the minute you walk in their door. He is extremely professional and knowledgeable. Dr. Shenker and his staff take the time to answer questions thoroughly and always go above and beyond in patient care. I have recommended family and friends to this cosmetic clinic, all in which are very pleased with their results. It would never cross my mind to go to another clinic. My personal journey with Dr. Shenker has been a flawless experiences, and 8 years later, I still look and feel beautiful and confident in myself. Thank you Dr. Shenker and the wonderful staff at the clinic for everything you do!
Dr Shenker is absolutely amazing ! He is kind and caring ... even when I was out of sorts with upset and anxiety. His staff are phenomenal as well. He took my bad situation and made it more tolerable with his special bedside manner. I would recommend him to everyone.
Another superlative surgical experience with the wonderful Dr. Shenker and his fabulous team! Having had a fantastic result with a prior procedure a couple of years ago at the Cosmetic Clinic in Waterloo, I naturally chose to return to this thoroughly professional and most personable place for an even more involved surgery with the greatest confidence that I was in the best possible care. Once again, from the beginning to the end of the process, every member of this super team was terrific: Dr. Shenker's expert assessment was thorough & sensitive, Coordinator Jenna was exceptionally accommodating & efficient, Nurses Angie, Patty & Lauren are especially skillful and caring, and support staff Carla, Laura & Tina are super knowledgeable & very kind. Everyone makes you feel as a valued friend and quickly solves even the smallest concerns. At the heart of the comfort and confidence this staff provides for anxious patients, is the surgical excellence of this practice. Dr. Shenker is a remarkably talented surgeon and a wonderful person! I'm beyond thrilled with my results & so grateful to him & his fab team!
Wow isn't an adequate word to describe my experience under the care of Dr. Shenker and his caring staff. I required a revision surgery due to an incredibly poor experience with another local surgeon. From my first interaction with the clinic (a phone call I initiated requesting information, describing my concerns and fears and explaining my hesitancy regarding the revision), to pre-operative procedures and follow-up appointments, I was amazed by the compassion and professionalism exhibited by this practice. Dr. Shenker was punctual (even early), compassionate and provided me with confidence to proceed with my surgery. ALL details were outlined by Dr. Shenker and Jenna and any questions I had were answered promptly, thoroughly and accompanied by written literature. The day of surgery was handled beautifully - the nurses were calming, knowledgeable and compassionate. My surgery was done on the premises and no detail was overlooked - warming blankets, the convenience of medication delivered to the facility and detailed follow-up instructions. Staff were consistent with checking in and were friendly and thorough. Dr. Shenker and his team were able to restore my self confidence and I can not recommend them highly enough.
I don’t even know how to start this. The most amazing experience I have had literally anywhere. I wish I could afford to have more done just to go back and see them. Between Lauren and Jenna being available 24/7 pretty much answering all my silly crazy questions and making me still feel like a human to dr.shenker and his surgical team on the day of surgery making things fun and exciting. Last year I was in hospital and had a surgery where I needed 3 heparin shots a day in the stomach that hurt so bad when they brought out the shot, here on day of surgery I had a panic attack and they held my hand through it put it in and I did not feel a single thing! And then my iv I have always had trouble with and the day of surgery omg didn’t even know it was in. They tend to you like your the only one in the entire world! You don’t feel ignored or silly . I had quite the surgery and I was literally smiling ear to ear when I woke up and I hadn’t even seen myself yet. The next day I went back and they took my garmets off and I cried literally balled when I saw the new me and what dr. SHENKER and his team had done for me. Absolutely amazing and unbelievable. The nicest most respectful thoughtful team as an entire office I have ever met. I will be going back for anything I need and I will be referring any and all who need anything done! Thank you dr.shenker and entire team at the office for becoming what feels like a family environment to me. You made me feel absolutely so important and never a bother! Thank you for the start of the new me! I love you guys. Kirstie N. :) ️
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