Calgary, Canada
5700 Barlow Trail SE #8
N/A
+1 4032030860
DeliveryIn-store pick-upIn-store shopping
Wheelchair-accessible car park
We shopped all over town for a new hot tub (first time hot tub owners). As someone who does a lot of research and due diligence, I found the process very overwhelming from the mixed information that we received almost everywhere and not really truly knowing whether we were being sold or fed a line it seemed very daunting. We had made a decision to purchase one from another retailer on a Saturday but hadn’t actually gone in to fill out the paperwork and was planning to do that on a Monday. That Saturday evening I was speaking with my neighbour who had a hot tub from RnR years ago and he highly recommended them so on the Sunday before finalizing the deal on the other hot tub I went to visit and spoke with Gary. It was the first time I really trusted the information I was given and brought my wife back later that afternoon and we purchased from RnR. Fast forward we had to wait a while (albeit likely less than some) about 5.5 months thanks to the insanity that seems to be surrounding the hot tub industry due to Covid. Last week after a long wait we had RnR deliver the tub. The delivery crew was fantastic, they truly take pride in what they do, and Gary and Kim have been fantastic to deal with. We had a mishap with an accessory and they were quick to head out to fix it. Thanks to Gary, Kim, and their team for their patience, attention to detail, and their customer service. We’re thrilled and happy to recommend them in the future!
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Best place in town to buy your hot tub. Knowledgeable staff with a passion for what they do. Highly recommend you join the RnR Hot Tub family, you wont regret it!!!
We loved our experience with RnR Hot Tubs and we cannot speak more highly of Kim! She is so awesome and extremely friendly!! We checked out a lot of other places before going to RnR and they are hands down the best place to go to if you want to buy a hot tub! Gary, Kim and the rest of the staff are very friendly and extremely knowledgeable when it comes to getting you the right hot tub you need, they have amazing products to choose from and excellent customer service! If you’re looking to buy a hot tub, I strongly recommend contacting Kim and visiting the RnR showroom!!!
Install day was a breeze!! The guys were so polite, helpful and knowledgeable and fun to have around! They lowered the tub into our back deck, set it all up, filled it and walked us through all the controls. Our electrician even said it was the easiest tub install he's ever done....Great Job Guys!!
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