London, Canada
140 Clarke Rd
N/A
+1 5194555351
Toilets
Wheelchair-accessible car parkWheelchair-accessible entranceWheelchair-accessible toilet
Oil change
My parents no longer drive their car so I wanted to sell it locally and hassle free. I had checked with some other spots in town including the dealership where it was serviced for years and I was very disappointed with their offers. I knew it was a good car, had been cared for and still had good value. I was pleased with the quote I received from Rick at Ricky Ratchets Auto Repair. His offer for purchase over the phone was significantly higher than the others I had received. When I arrived at his shop, his inspection of the vehicle was quick and we were able to come to an agreement very quickly. He was very professional and friendly and I really believe I was getting fair value for the vehicle. I was very pleased with the whole \hassle free\ experience and would highly recommend Rick for consideration if you are selling your vehicle. Once we finished the transaction, I was given a ride in their courtesy vehicle back across town by Bob, the friendliest courtesy driver I have ever met.
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Lovely, honest shop run by a friendly and caring couple. There is no other place that I've seen in any industry that goes so far for their customers or anywhere else I'd rather take my vehicles. Also make sure to stop by and say hi to Bailie, the most lovely senior golden retriever.
I live three hours away and bought a truck out of London. I needed it towed to their shop to have a pre-safety done as I could not be there. Not only were they fast picking it up, but had the inspection done in no time! Thanks to both Rick and Linda for their fast and professional service, my go-to shop in London now!
They were able to get me in right away and did everything they could within my budget. They also gave me a list of other repairs that my car will need going forward. Very generous and appreciative of my business.
Rick isn't just colour by number like many mechanics, he's able to give advice and thinks outside the box to ensure you are satisfied within a budget if your finances are an obstacle. His advice is allowing me to prolong my engine life. Thanks Rick. Dry cold start engine rattling '07 Toyota RAV4
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