Richmond, Canada
4420 Westminster Hwy
N/A
+1 6048302256
Probably shouldn't road rage after you cut someone off in a company car
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Great,Professional and timely service! These guys said what they were going to do and did it better then expected. They actually cleaned up at the end of everyday they were here. I highly recommend this company (y)
We had Progressive Concrete replace the driveway and pathways on our property in June 2019. The experience was very good. Progressive is one of the most customer service focused that I have worked with. Our job was not all smooth-sailing. There were unexpected complications and some minor misunderstanding, which caused some frustration. But they took it all in stride and went to lengths to ensure that we were happy. Some of the issues could have been avoided with better documentation up front. That would be my only critique. Clearly documenting (ie. notes, photos, sketches/drawings from the initial site walk) the scope of work would align expectations on both sides – customer contractor. That said, we would definitely recommend them to anyone! They were courteous and always ensured that the site was left in a safe condition for my family (with kids!). The final product came out amazing! Neighbors walking by have given compliments. Some have even noted that they will be contacting Progressive to do their driveway soon. If you are looking for a full-service, highly skilled team that actually takes pride in their work, these are your guys!
I am finally going to write a review. It's been 2 years passed the time that I contracted Progressive Concrete LTD to re-do my backyard patio. It's been since then that I am regretting that I hired Beau (the owner) to do the job. I paid about 50,000 for a job that I don't think costed him more than 15,000. I am not complaining about the money as much as his workmanship. I believe he did not have pride in what he was doing. Just to mention a few errors; he wanted to cut corners and save himself time. Instead of digging the ground to build my patio leveled with the landscaped area, Beau build my patio so high that I had to bring a truck load of soil to level my landscaping to the concrete top, he did not calculate as how my backyard was supposed to transition to the front of my house so the walkways connecting the backyard to the driveway are dangerously sloped. The dumpster bins that he ordered to remove the debris were so big that made multiple cracks in my perfectly healthy driveaway. since the job was so lucrative for him, he promised to do some borders for free however, at the end he charged for it. Beau's receipt is just a piece of paper with no date, stamp or signature. I would not hire him again even if it was half the price of his competitors
Beau and his crew replaced my driveway and did a great job. Work was done on time and finish was high quality. You can tell Beau takes pride in his work and that customer satisfaction is important to him. I would recommend Progressive to anyone looking to have their driveway or any other residential concrete work done.
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