Richmond Hill, Canada
15 Wertheim Ct #107
N/A
+1 9053702098
If u want to spend more money for less, then Atalk is for you. Otherwise, stay clear! It charges more than other DSL resellers and has NO customer service or support. Literally, there is only 1 person answering the phone no matter what you are calling about and this person will tell you he/she is an receptionist but can’t transfer your call to anyone, can only take ur number and have someone call you back and no one ever do! I can understand this as a cost saving method, but all savings goes to the company and not to you.
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If I could give 0 stars, trust me they would 100% get it. Long story short; you're much better off setting fire to your money than going with these guys. The customer support is worse than me talking to a brick because at least the brick won't tell me to reset my router after I've already told it that I've reset my router. If you want the atalk experience then just throw your money off a cliff and every time you have a problem hit yourself in the head with a bat hoping the problem would go away.
I have been a home phone subscriber with Atalk for some time now and am very happy with it. The rates are very affordable and the options I got included were a bonus! I highly recommend it :)
Great service! very responsive and knowledgable staff makes the entire experience very easy and painless. I am personally a subscriber with multiple services offered by Atalk. Overall great speed and very affordable :))))))
WORST customer service!!! Stay away from this company! My internet is constantly down, I regularly spend over an hour ( or longer) with their customer service representative and she is useless. I requested to speak to a manager and was told he would call me later in the day. He never called. I called back the next day and was told the same thing. A week went by without a word from him. I still have not heard from him. Pay 5 more a month with a different company and save yourself HOURS of headaches from dealing with their incompetent employees and horrible internet service!
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