Richmond, Canada
14311 Entertainment Blvd
N/A
+1 6042410922
Good for kidsToiletsNo restaurant
Wheelchair-accessible car parkWheelchair-accessible entranceWheelchair-accessible toilet
Friendly staff, great play area, affordable and I feel safe bringing my family here during the pandemic. Thank you and see you again soon!
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As an already stressed out mom of a kid and an infant, I took on the responsibility of another child on Friday night. A play date so my son can have some fun again since we have been holed up at home tending to the baby. My plan was Go Bananas at the Richmond location and then white spot. This was one of the few Indoor play places that open until 730pm on a Friday. We waltzed through the door around 4:55pm. Figured the kids can enjoy for at least a couple hours and then we can go eat. Like a previous contributor said earlier, once you open the door to this place it reeks of urine. The place is quite small compared to any other indoor gym, but I guess quite typical of Go Bananas as I've been to the one in North Van. (I sent in a review for that one also.) There was a young staff member behind the desk. We filled out our forms and paid approx 24 for the two 6yr olds. My husband and I got comfortable in one of the booths. Not even an hour later, the staff member approached us and was very unprofessional. Don't care if she's young, she needs more training. She said " hi, we are closing at 6pm so you have until 610pm to leave". I said "excuse me?". She went on to say that "yeah, we have a party who wants to whole place and they paid more for it so...". I replied that she should have told us once we stepped in that door that within an hour we are being kicked out. I would have happily of went to the bowling alley instead. Her reply was "yeah, well next time you can call and ask yeah...". Unbelievable!!! Again, I have 2 kids who barely got their sweat on after eating a full bag of Skittles in the car and have paid 24 for that one hour, I am unamused. Will not never ever step foot in another Go Bananas. Terrible customer service, horrible unclean condition of the facility and just NOPES all around.
I miss the ball pit after they took it away in 2009 when I went back but slides are pretty fun and friendly staffs
We just had a party there for 3 kids - 40 children and at least 30 adults. It was AMAZING. The kids ran around like little maniacs, and the adults got to just chill and visit and eat. Unlike so many other places, you can bring your own food and drinks, so you're not forced to overpay for yuck food. Staff at the front were super friendly and accommodating, and so helpful with cleanup. All in, it was under 600 for the kids and you don't have to pay for the adults. We had nothing but positive feedback from our guests. Highly recommended to book the early morning slot (opens at 10), as there were very few other people in the place. Would definitely use this facility again!
The place smells of urine throughout the entrance, play area, bathrooms, party room, staircase to party room... Dust and grime cover every surface. It makes you want to walk through a Hazmat shower upon exit.
Smaller location. Pretty safe and clean. No damage on play area
Love this place. My kids love it. Very nice for kids to play. Go Bananas!
Booked my little girls party here. while we were all eating pizza and cake 2 attendants stopped/interrupted the whole party, and in front of everyone, asked us to "pay early" in front of other moms. found this rude. they could have asked us to pay at the beginning. Also, at the bottom of the stairs leading up to the party room, there is a noticeable urine smell. need to clean carpets. Don't think we will book here again.
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