Richmond, Canada
4440 Cowley Crescent Vancouver South Terminal Airport
N/A
+1 6046062847
Probably one of the most unpleasant experiences I have ever had at a rental company. Guy working front desk seem like he hated his job, seemed very rude and provided a overall unsatisfactory customer experience. While I was waiting for him to process my rental, watched a lady come in and tell him she paid for a specific class of vehicle that she was not provided by Avis. Instead of trying to help her or find a resolution, he completely shut her off and said “This is Expedia’s problem.” This is NOT how you do business my friend. Plenty of other rental companies out there with better service. Will not be returning as a customer...
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Nobody is at the front office, no operation at all. Not even the manager of the office want to help. Unbelievable!
Took very good care of what I needed fast and easy renting and returning
Worst experience ever. Unprofessional staff, they don't care about us, worst customer service. Don't go.
like most other air port/main stream rental companies these guys all here to sham you. If you bring the car back 2 days early they dont care, they keep the money. Even if you want to switch cars same thing pay all over. No refunds for the days returned early.
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