Richmond, Canada
9151 Van Horne Way
N/A
+1 6042330077
Wheelchair-accessible car park
Rates are reasonable, although shuttles are not included in the rental fees. Also, for some reason, they need your credit card info over the phone to book a court. The staff is very unprofessional and uncaring. Called about a lost item worth 500 and the girl on the phone could not stop laughing. It was so difficult to talk to her as she did not understand what we were trying to say and neither did she make any sense as she kept asking us about calling for booking a court? We tried calling in later to talk to a different staff member but we got the same reaction. They really need to work on their customer service skills and need to be more considerate.
like
The floor is hard, courts are a bit closer to each other, lighting is ok, convenient parking space, customer service is very bad; worst of all, they need your credit card number to book a court (seriously). Prefer this when you can't book elsewhere!
The owner and staff are the great people.
Crowded place Not practicing social distancing Not offering any hand sanitizer Most of the players don't wear mask Poor ventilation
Don’t do business here. They took my money without sending me a contract. They promised me a refund when my son decided to stop after one lesson. They kept making excuses why the money wasn’t being refunded: sent cheque to the wrong address, had to cancel the cheque, problem with the bank. All BS. I’m out 500.
Deli
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