Richardson, Canada
4545 Parliament Ave
N/A
+18555848228
Been trying to book an appointment for my mom for awhile now, finally had an appointment booked, showed up to the appointment and been told that " the appointment was yesterday" when no one even bothered to call and confirm/send a reminder to the appointment. Made again a new appointment for today and got a call due to the snow they cannot perform the examination? Seriously? We live in saskatchewan so anytime there is snow the appointments will be canceled this is bs. Moved for another 1.5 months.. we will see how the next one goes.
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The intake staff's style and ability to communicate effectively left a negative first impression. She lacked the ability to ask precise questions, then grew impatient with the answers she received. Perhaps she was having a bad day, but it leaves one with the impression the office is impatient, cold and uneducated and poorly managed I was also surprised she was not able to answer the simple yet important question, " does your clinic provide thyroid 'collars' ". She did, however, take the time to find out, but only after I insisted "both of our times at the booked visit need not be wasted if one is not available". The technician should be using the collar with every patient, and staff should be knowledgeable thereof. I await my first visit to your facility.
Ladies (and men) - do not leave your purse near the door of the room in which you have your breast examination. The technician will suggest you leave it on a table beside the door but instead of doing this, take it with you and place it where you can see it.
New facility...
Deli
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