Marc Lewis
Julie has been incredibly helpful throughout the duration of our move -- from a small city in the Netherlands to Toronto. She has been there for us (a family of four) through innumerable headaches and hassles, over a period of roughly eight months, in the shadow of the Covid pandemic, which made everything three times more difficult than usual. I'm talking about delays, detours, dead-ends, and the need for creative re-thinking at many points along the way. Our family was stuck in the Netherlands while our real estate agent perused a nearly-paralyzed market in Toronto with my mother-in-law in tow. Julie was kind enough to accompany these two, from one potential house to the next, until we finally found the perfect home for us. With masks on and video cameras engaged, she helped by offering her opinions as needed, helping scout for potential problems that the rest of the team might miss, and smoothing out the contact, by Zoom, email, or phone, among all the players. She got us in touch with top-of-the line shippers and answered endless questions about the mechanics of moving cross-continent, appraisals, estimates, insurance, pricing, and everything else. Once we got here, disoriented and isolated by Covid restrictions, she continued to help us find amenities, utilities, health insurance, contractors...the list goes on and on. I can't overestimate the extent of her knowledge (of who does what...for what cost), her unfailingly rapid responses to all queries, and the generous, cheerful, caring manner she maintained throughout. She is fabulous!
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