Calgary, Canada
Chinook 58, 324 58 Ave SE
N/A
+14032516308
The products have always proven themselves as the best of quality. No complaints, there. But the real thing to be mentioned is the truly outstanding customer service. The staff are very helpful in sorting out any issue that you may have. They will also spend the time with you and discuss honestly any questions or concerns that you may have. They stand by their products. 10/10. This is the type of service that all businesses should be striving for. A special thanks to Cam.
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We bought my wife a pair of boots here to ride on the motorcycle, here is what she had to say: The guy who works there is so knowledgeable, friendly, and helpful. I wear a women's size 5 - not an easy size to find. He found me a great pair of boots and stretched them out a little for me as the length was good but the width was tight. He also assured me they would stretch quite a bit - trust him when he says this!! It takes a wk or 2 to break them in so be patient, but they literally mold to your feet and that "break-in-time" is 100% worth it. Great experience.
I work in the Fort McMurray area for the energy industry and bought my first pair today after hearing so many great things about them. I tried a handful of other stores without success seeing as I have challenging feet to fit boots for. I want to express how awesome of an experience I had with all the staff at the 58 ave location. Great store great products and great people. Highly recommend for anyone else who has as hard a time as myself getting new shoes or boots.
The best retail experience we have ever had. Brent went above and beyond to help, he provided us with all the information we needed, and gave us with a fantastic experience. Brent went out of his way to make sure we were fully satisfied with out purchase, and took extra time to educate us on caring for the products.
Had some separation in the sole of my newish boots, brought them in and got a no hassle exchange. 10/10 would recommend!
I do appreciate my Red Wings. I have some boots for work and some boots for play. First thing to wear out is the sole, which I take to a cobbler and get resolved and am good to go again. Great products and I'm glad I don't have to get them from Canadian Tire.
Highly recommend this location. Staff is quite knowledgeable about the products and history. If you're looking for a high-end boot, shoe, or work foot wear, this is a must.
The saying goes "Good, fast, cheap - pick two" but at this store you get all three. Cam quickly helped me pick a boot that fit my needs as well as my feet, despite me having one foot having some problems due to an old injury. He adjusted a boot for it to fit better during breaking in, and made the process of returning it if necessary easy to understand. Excellent service, and in and out in 20 minutes. As for cheap, well, you're paying the same price for the boot anywhere else, but the higher level of service was free and it's hard to get cheaper than that.
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