Red Deer County, Canada
413 Lantern St
N/A
+1 4033433736
DeliveryIn-store shopping
One of the best experiences I have had buying a new vehicle at a dealership. Tony in sales was friendly, knowledgeable and provided a no pressure approach. Ben in finance was great to deal with. All of the numbers he provided were easy to understand in transparent. There were no hidden fees they tried to sneak in like other dealerships such as documentation or bogus security stickers. They also provided fair market value for my trade in. The entire process from start to finish was pleasant and stress free. I am happy with my purchase and look forward to purchasing again from Red Deer Toyota in the future.
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We bought our first used car from here on Aug 29, 2020. It's 2017 Hyundai Tucson SE. We got a warm welcome by Amy (product advisor) and Ti ( used car manager). Amy was in touch with me since last one month and she always send me photos, new update, details about any car I enquired from her. She is cheerful, patience and amazing product advisor. Lacy the finance manager was also nice lady, helped us in filling paper work. Even she arranged the delivery of car to Calgary from Red deer. Its wonderful small SUV front wheel drive with remote starter, backup camera, moonroof, power driver seat, new set of tires, mileage is little high 150K but we are assured by Ti that if anything major happens they will take care of it, what else a customer needs. That's a huge relief for you, specially when buying a used car. Spacious dealership with all amenities for the customer. Staff is very welcoming. I will recommend this dealer ship to buy a new or used car to my family and friends.
Please look at the pictures before reading this. Took my 2005 tacoma into the service department in November and they told me my cab mounts need to be replaced. Decided to get a second opinion and went to a collision shop in Red Deer and advised me that your truck is unsafe to drive because of the rotted out frame. The long story short is that they should of replaced my frame when they inspected it a year and a half ago.I hope that toyota will step up to the plate and do the right thing. Either way a frame should not deteriorate to the point that it is undriveable after 15 years. There are probably many people in my situation. This is a picture of what a frame looks like at 15 years on a tacoma. Followed up with Toyota and they would not consider replacing my frame. I will never deal with this organization. Red Deer Toyota should of stepped up to the plate but they took the low road.
Just bought a car at Red Deer Toyota and the experience was great. Worked with Amy and she was awesome. She got back to me with all over the phone questions I had, she even recorded a couple of videos of the car I was after and sent them my way as I am in Calgary. They took my Sienna for a good price and the service was really good. Negotiated over the phone and I went the next day to pick up my new car, which was better \in person\ that in the photos. Very happy with the experience overall.
An absolutely wonderful experience from beginning to end! I’ve purchased vehicles from other dealerships in the past, and always walked away feeling cheated in some way. This was simply not the case at Red Deer Toyota. Amy is a pro in every sense of the word, and made this experience simple, and seamless, without the stereotypical high pressure sales pitch that give car salespeople a bad name. Ben was helpful throughout the finance process and Ryan the Sales Manager deserve a mention as well. An absolute delight to deal with Red Deer Toyota, and I would recommend them to anybody!
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