Red Deer, Canada
158 Queens Dr
N/A
+1 4033438771
Perfect all the way around. For all your heavy duty needs. Great prices.
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I have dealt with Fleet brake since 1990, and been pleased. I stopped in and dealt with Fred, he was unsure of what the truck in question needed so I removed wheels in the parking lot so he could identify the brakes. I told him that our shop was on the west side of town and I wanted to take everything I may need for the repair. All the correct parts were provided and we used most of them. When I brought the unused parts back I was told there is a restocking charge. I explained that I was clear when purchasing that I was buying everything and may not use it all. Fred told me it was policy and it’s on my invoice. Yes, I then read the fine print and it is clearly on the invoice. I offered to purchase some other items I require to offset the return, and was told no. I mentioned that the review will reflect the experience, Fred said don’t threaten me with reviews. It’s not a threat, it’s sharing an experience. I left feeling angry, frustrated and unheard. Saddened that my request to do other business in turn was rejected. Fred stated he would not be here for 41 years if he ripped people off. Business is about results and value and expectations. My expectations were not met. Fred had an opportunity to tell me policy when I shared what I was doing. He either did not think of it or chose not to.
10 star worthy!! Thank you very much for the top notch service. Al, Larry and the rest of the crew, were exceptional. They took on the repair our 45' Class A diesel pusher and did a bang up job. Many thanks to all of you! Ken and Gayle
I was able to get my travel trailer brake problem repaired the very same morning that I requested service. The work was expeditiously done and done properly. The staff were very helpful. I had used their service 2 years previously but not been back since. I will now keep them at the top of my list of preferred trailer service companies.
i've taken my horse trailer in twice now to get repairs and Fleet Brake has been nothing but helpful! They are quick and keep you in the loop whats going on. Definitely know where i'll be going with my horse trailer from now on! Thanks for everything guys!
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