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Red Brick Chimney Services Ltd - Chimney Repairs in Vancouver and Lower mainland

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Burnaby, Canada

redbrickchimney.ca
Chimney services· Roofing contractor

Red Brick Chimney Services Ltd - Chimney Repairs in Vancouver and Lower mainland Reviews | Rating 3.4 out of 5 stars (5 reviews)

Red Brick Chimney Services Ltd - Chimney Repairs in Vancouver and Lower mainland is located in Burnaby, Canada on 7510 Elwell St. Red Brick Chimney Services Ltd - Chimney Repairs in Vancouver and Lower mainland is rated 3.4 out of 5 in the category chimney services in Canada.

Address

7510 Elwell St

Phone

+1 7786687636

Open hours

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D

Debbie Chang

I have never experienced this before. Mike wrote on an email that he will come between 2-3pm to inspect our chimney. He arrived half an hour late and did not even bother to call ahead and tell me he was going to be late. I actually thought he wasn't going to show up at all. He took a quick look from the outside and I showed him the area where water damage is. He provided a recommendation on what needs to be done, and when I ask him if there are other possibilities that the water could get in, what is included in the cost and if there other alternative solutions. He got all defensive, he said if I don't trust him then I should hire someone else for the job. I told him that he is the expert but I want to make sure the repair is done properly. He got upset, walk away in the middle of the conversation, and drove away in his car. I understand he came out on a Saturday to work and didn't charge a fee for an inspection. I would have hired him for the job if he hasn't acted unprofessionally. I was skeptical after reading poor reviews from other people, now I understand why.

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Richard Kish

Good work and honest pricing but room for improvement. Our chimney was repointed and capped in May 2018. Service at that time and workmanship on a whole was satisfactory (their work was even complimented on by another chimney person... So there you go!). My only critique or watch out - support/service post-work completion needs improving. I found them defensive instead of empathetic, reluctant instead of proactive. They didn't help me with my problem (water ingress) and instead my roofing guy identified the issue and addressed it even though they didn't do the chimney work. Efficiency 5/5 Cleanliness 5/5 Quality 4/5 Service 3/5 Price 5/5

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Conrad James

Mike @ Red Brick was good to deal with. He provided me an estimate that was clear and detailed the work needed. He was very in tune with what had to be done to my aging chimneys. ( I had a issues with one chimney leaking water at the base after heavy rain) Mike looked at the chimneys while I was not around so I asked him to swing by and explain the scope of work and explain the estimate. He dropped by a couple days later. I booked him right away before fall ! I was impressed with the great job he did over all. My chimneys look way better. The new flashing looks good and I’m confident the leaking issue is fixed. He gave me a written warrenty. I would highly recommend Mike and Red Brick Chimney !

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A De Gusseme

Very happy with the work done on my chimney flashing. Clean, affordable and professional. Would recommend to anyone needing any chimney/masonry repair.

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Lorie Gibson

Not only did Mike take 6 MONTHS to epair\ my Chimney (after he told me it would be about 5 weeks), but the first time it rained it was leaking just like before. When I asked him about the 10 year Guarantee he gave me, he told me I had to spend another 800 to seal it and his guarantee only applied if the masonry fell down. Why on earth did I pay to have him repoint my chimney, replace the pots and put in new flashing if it wasn't going to solve the problem that I had? Couldn't be more disappointed.

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