Quebec City, Canada
225 Rue Étienne Dubreuil
N/A
+14186830808
Service is poor, they are not very knowledgeable about their cars. Using the key to activate the Global closing option does not work on my car even if it’s activated in the screen menu on my 6 month old Defender. I went to the dealer and they billed me two hours of labor to tell me it is not supported. I have a complete document with screenshots from the manual, the option in the radio menu, etc that shows it’s available. At the end, I’ve been billed more than 300 for warranty item and I feel they stole me. One more unsatisfied customer.
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This dealership does not care about customer service !!! As you can see they already have a lot of bad reviews. Just had the worst experience with this dealership and I wish I never done any agreement with them. They basically don’t care about long-term business. I do not recommend this dealership to anybody. If you want are looking for a Land Rover Jaguar please consider buying it from another dealership that does care for their clients.
Excellent customer service. Guillaume Lefrancois was an absolute pleasure to do business with. Very happy with my purchase, and very happy with the professional service I received. I drove 2.5 hours from MTL to QC and I couldn't be happier. 100% recommend.
Do not buy from this dealership. The worst customer service
I leased a Discovery here and when I returned the car they tried their best to make money out of everything! Its been several months and Im still receiving new bills! When you lease a LandRover you dont care about a couple of hundreds dollars but the experience and respect is what counts. I had a very different experience with Mercedes Quebec!
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