Laval, Canada
1263 Boulevard Jolibourg #117
N/A
+1 4503143149
Toilets
Wheelchair-accessible entranceWheelchair-accessible liftWheelchair-accessible toilet
So you can’t take your baby if there’s Fever Or Cough Or runny nose Or Weakness or .... and you know that every type of infection may cause fever (respiratory, urinary, ear, throat, ....) And you never answer for emergency appointments. So what’s the purpose of the clinic ???? To measure the weight and the height of my baby ??!! Really useless !!!
like
Yes they are busy but the doctors and the staff are really amazing and kind. They are focused on the well-being of the children.
Dr. Matouk is the best doctor I've seen, so professionnelle, and clever. The secretary is very nice and helpful.
For emergency appointments you need to call at 7:30am. I put an alarm at 7:25am, and started calling exactly at 7:30am continuously up to 8:10am... not 2 times, not 10 times... 90 times... and my husband 50 times. Line always busy. Now Ive got no appointment for my 2yo son who needs medical attention and too late to take him to a walk in clinic. Im not saying the clinic is all bad. Just saying that the emergency system they have is unreliable and frankly (in my case) useless! :(
I've been calling since yesterday to see if their are any cancellations so I can get an appointment and they never answer. I called alot by the way.
Everytime I go the staff is friendly and extremely patient with the children. Our doctor, Dr. Boudra is the sweetest doctor I could have! Definitely recommend this establishment, a referral is needed but definitely worth it.
For emergency calls it's a 0. They put their phones off the hook!!
They switch off their phones from 7:30 until 8:30 so no one can call them in the morning for emergency appointment when your child is really sick. And after 8:30 they will switch on back their phone line and when you can reach them after so many tryouts they will tell "we are sorry but we recive emergency phone calls only from 7:30-8:00 am" WHICH IS NOT TRUE!!! They just ignoring evryone's phone calls. It means they really don't care about your child. I am very dissapointed. 1/10
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