Puslinch, Canada
4028 ON-6
N/A
+1 8668784634
Doug runs a great team. Really responsive and professional. SecrU has become our go to security consultants.
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A well run organization
Always great service! Will continue to use this company for my future security needs. Response time to my emails is always quick and my questions are always answered. All the staff that have been in my home are always a pleasure to deal with and extremely helpful
Alway a great experience !! I have been using SecurU for over 5 years now for 2 business locations and now most recent our new home. Multiple cameras at both shops along with Alarm system monitoring Very Professional installers that are patient and take the time to help with the application use for new equipment etc. We are installing some smart home features to our house including door locks Garage door wireless systems Wireless light switches that are all controlled by the same simple to use SecurU App. They are quick to respond to any issues and make sure you are satisfied. I highly recommend this company.
I just tried to cancel my services since after 3 days that I changed my phone line provider there was no communication with the alarm company and they didnt even bother to call and let me know After I called they said I need another device which will be 250 cost than when I refused to pay than they offered for free just to keep me for 3 more years with a contract renewal but after I try to cancel since I have no contract with them so they are asking 30 days notification period for the service which is not even working After all they can only monitor the phone line at once in a seven days period and unfortunately they dont monitor the system fonctunality all the times. They didnt notice me that they cant comminicate to the system. You notice me after two days of the phone company changes the service. Thats not the expectation from an alarm monitoring ststem Very bad customer service.
Deli
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