Saint John, Canada
48 Hatheway Crescent
N/A
+1 8887447123
On-site services
Wheelchair-accessible entrance
Dear Puralator, ?I am sick of seeing attempted delivery.. ? You did not even come to my door.. This is on several occasions now! I am home all the time!! Especially on the day you apparently came!! I have two dogs they would also let me know! I am so fed up!
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The customer service is great. The reason I give 1 star is the delivery service. Purolator is a express company. And they explained to me the 2 weeks delay is because they have too much parcel. Come on baby!!! For compared. I have sent another 2 packages at the same time , one is sent to Chicago United States, one is sent to China. They Both arrived before Christmas. But here they always have a reason for delay, Always.
Yet another story about how no delivery attempt was made. I had thought maybe they left the notice at the wrong door but after seeing all the reviews here where they just don't do their job and say they've tried. Out of the 3 times I've had something shipping by them I've only gotten it once at my house the other two I am stuck going out of the way to get it. There is a clear reason why this company has such an awful reputation in Saint John and nobody has anything good to say about them. I am placing an order soon for shelves, I just hope it isn't Purolator sending them since based on what I've read here they seem incapable of the simple task of having two drivers. I'll probably get some response from some social media manager prattling on about how they are sorry but if they really were, change would have happened by now.
Honestly I think it would be quicker to throw on a pair of shoes and walk a parcel to another city than deal with this company! I received notification 6 days ago that my parcel had arrived at the sorting facility in Saint John yet here I am with no parcel and no one seems to know where it is. Hope someone is enjoying my Christmas present!
If you ever have a choice for delivery preference, please do not pick purolator. Whom ever are driving these trucks should have a simple proficiency test before being allowed to drive these vehicles as it's clear they have not a clue what they are doing. Not to mention the insanely delayed delivery time. I'd rather my package be delivered by ants as atleast they have work ethic.
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