Edmonton, Canada
9625 62 Ave NW
N/A
+1 7804230842
Wheelchair-accessible entrance
Excellent customer service! I would highly recommend this business. Well worth fixing my TV for a fraction of the cost of replacing it as well as being able to support a small business and reducing waste. A win win situation! I will definitely be using their services again in the future and will be recommending this business to friends and family. Thanks to all the staff there for the wonderful experience and so glad to have my TV back!
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I took my 65” tv in to get fixed at Proservice Electronics, told them it stopped working and they said they would do a diagnostic and get back to me in a couple days to let me know what was wrong with it, 7 days went by and never heard from so I called them, the lady who answered let me know the panel needed replacement cause there was a small chip on the bottom corner of the the screen, (which was there a year prior to the tv not working ) and the cost was going to be around 1650 to fix it including the 50 Diagnostic charge, I decided it wasn’t worth the money to fix as I could buy a new tv same model for that much and decided to get ahold of LG to see what they could do and offered 650 to fix it as long as there was no cracks in the screen. I went to go pick it up from proservice electronics and noticed a new crack in the screen that was not there before and brought it up to the tech and he said he pushed it and it cracked and blamed it on the chip that was there previously and basically told me it was broken already sorry for your luck. Now that there is a crack in my screen, LG won’t fix the tv and says the crack is what caused the panel to stop working even though that crack wasnt there till after it stopped working and was caused by the techs need to push the screen in and damage it. Will never recommend this company to anyone and would stay far from them to get your TVs fixed. As you can see in the picture, the bottom corner piece was the original damage that was not the cause of the tv not working as it’s not even on the screen and worked fine for the year prior to it not working, the crack was the damage caused by the tech which is now on the screen rendering my warranty offered by LG useless if the screen is cracked. Im unsure if the panel was the original problem or if it was cracked on purpose to definitely make it a problem and turn a 200-300 job into a 1650 job
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