Hamilton, Canada
801 Mohawk Rd W
N/A
+1 9055753636
I will never forget the headache of moving in last year to my new condo. I get cable included with the condo fee but when asked about where to get the cable box no one at pmg knew. I kept calling, visiting the place. Traveling here and there to various stores. Only one particular obscure store has the cable box and NO ONE at PMG knew what it was called. How could this be? This is their job. They were inept and a total pain to deal with. It got so bad that I spoke with the CEO of the company that provides the cable. He gave me compensation for the ordeal.
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VERY poor customer service. Unresponsive administrative personnel, rude, and unwilling to cooperate, Donna specifically. Not an organization I would want helping to manage any property I own.
ZERO rating...Condo prices keep increasing annually. Their service is horrible, they keep putting bandaids over stuff that needs repair. I am looking to sell my condo/townhouse soon. You're way better off in buying a house. UPDATE...Days past by and no one showed up yet!!...as you can see picture attached, shingles fell off due the high winds. Do not know the extend of the damage, hoping there are no holes or anything. I called and spoke with the office manager (Dan). He was very rude careless person to deal with. All he said was the office put a work order and it was already issued!! It is beyond their control!! Did not care or raised any concern for my unit (my investment), nor whether the office will follow up with the contractor. I tried to explain to him that the roof sits on top of my young children bedroom and that they're susceptible to any water leak if the roof leaks. He became very angry and raised his voice. His exact words were \ARE YOU KIDDING ME\. He kept saying that I do not make any sense and no point to argue. Did not show any concern non whatsoever and he hung up on me. WOW, very unprofessional to have as property management.
Why is the 'Binbrook Heights' W485 website underlying image not of units in our community? This is false advertising to any one who may visit the site or come from afar potentially looking to purchase a condo, thinking that the units are two story residence's. Honesty is the best policy.
I was refused to be allowed to put up a forsale sign at my condo and since just over a year there's been 4 other property owners with signs allowed.
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