Nepean, Canada
995 Moodie Dr
N/A
+1 6135969696
Gender-neutral toilets
Wheelchair-accessible entrance
We've been very happy with our unit at Primo. Very convenient.
like
Its good service
No real opinion, went to meet someone. Very large seemingly well organized facility Edit - 5 stars!!! Shortly after posting my review I was contacted by Primo... THIS is what I look for in a business- engagement. I've always heard of & seen professionalism .
Had my trailer there last year but were charged for this year. Had to go in to see them and i was told that we had not canceled which we did over the phone .The gentleman showed me an email they sent me but i did not answer that email so they started to charge me for the new year but they could of called me which is the right way to do business. When we did call them last year they were very rude over the phone.I do not like giving out bad reviews but to cancel I sent them three emails before they came back and said my contract had been canceled.So if I were you do your self a favour and go somewhere else.There rating is high and all the reviews are good but what they do is call you or email you and ask if you can take your bad review down .Also the contract you sign will continue year after year so when you are finished with your storage needs ask for an email confirming your contract has been canceled. Service was awful business practices the worse.How they stay in business I do not know customer service was a big joke.
Great overall experience with Primo. First time using self storage and I was very pleased with the service. Staff was really friendly, they had the best pricing and storage facilities were very clean and very spacious. We will definitely use them again in the future and would recommend to anyone we know.
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