Edmonton, Canada
13500 156 St NW
N/A
+1 7804479999
Called for a quote on material and the lady on the phone was rude, dismissive and not interested at all in my “small” order. She asked what our monthly purchases would be, asked what a yearly purchase amount would be, and when I had mentioned 20-30,000 dollars a year, she told me maybe they weren’t the right company for us. But, we continued the conversation against my better judgement. I was listing off the material we needed and instantly she had zero interest. Even tried passing me off to other steel companies that deal in small amounts. If I could give NO STARS I would. Terrible service. I will never be buying there again
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The people and ownership is great. Too bad the GM ruins the positive feelings. Just awful. Leads through fear, intimidation and belittling. Its a shame. Trust is a large part of any relationship. Unfortunately, trust is not valued here. In fact it is taken advantage of if given the opportunity. Watch your back if become involved here.
The ownership family is great. The people are the best. Unfortunately, upper management has created an awful culture leading to a toxic work environment that is characterized by micromanagement, belittling and leading through fear. TRUST and job security is nonexistent and very misrepresented (watch your back) at the highest level. Make wise choices.
Good prices and selection. One of the largest distributors in the city. I worked with one of their competitors for 5 years in a different city and I understand this business. When picking up an order there may be some delays. Ask an employee when it is a good time to pick up an order. Thanks to Keith for doing a great job loading my order!
Decent prices but I think a 5 year old could run and manage this place better than whoever does it now. One of the most unorganized places I've ever been in all my life. I know people who are unemployed that could turn this business around.
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