Prescott, Canada
294 King St W
N/A
+1 6137044317
Called to set up for new service ahead of a move with very little lead time. Customer Service was excellent. Router was shipped to current address before the move. Moved in, plugged in the router and haven't had a technical or billing issue since starting the service, even with 2 adults working remotely from home and 2 kids doing remote schooling and all of us being on at the same time. Also a great price! Thanks Netfox!
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Speeds are as good as Bell Fibre, at half the price. I also took digital phone, just to keep the home number I've had for 30 years. I've had since fall 2020 with no issues at all.
Good service and was very easy to set up. Same quality of internet I had before with Rogers, but cheaper. Although, with Rogers I had a 150/10 plan, but was getting over 200/15. With Netfox, I have 150/10 plan and that's what what I get and nothing more. Because it is still Rogers infrastructure get network drops about once per week. Wish I had bought different modem. Have Hitron CODA-45.
Gave up on eastlink with its ridiculous prices and fees. Took a gamble on Netfox. Best decision in a long time. I am 3 months in now. Internet has not gone down in this time, i have not noticed any slow downs, even with several devices streaming at the same time, and the couple times I had a question, they wrote back within the hour. I suggest this service to everyone.
Switched to Netfox voip for our home phone. Received great customer service and support. Very seamless transition
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