Port Moody, Canada
2929 St Johns St #6
N/A
+1 6044613711
Really disappointed i couldn't wash my bedding today. We used to come here for spring cleaning because it was one of few places that could handle my blanket and plushy. Today was told that machine couldn't handle my stuff even though we drive 2 cities out of our way because we know they can. My family and I will not be coming back after today. Completely different experience than previous years. Not sure if its a new owner but wasn't the usual couple we used to deal with.
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I have visited Port Moody Coin Laundry & Dry Cleaning on several occasions in the last couple of years for larger items & when I was moving.The staff (owners) are extremely knowledgeable, helpful & pleasant . One bonus for me is that the business is immaculate with newer well maintained washers & dryers. Sylvia is constantly tidying & cleaning! Although I have always had concerns re_ using Laundromat facilities, but I have no hesitation here!
I took my mom there to wash her large blankets and things. Firstly they rushed her along. Then made her use the machines she didn't want to use. It cost her more than it should for a person who is retired. When I went, he rushed me along as well. We didn't get to use the machines we wanted either, I ended up having to use the smaller ones that he wanted me to use. It cost me more in the end as well. I didn't feel welcome one bit, and neither did my mom the first time either. Therefore, not feeling welcome leads to this weird rushing thing he does and I was not able to keep track, therefore, I accidentally left two loads. I didn't realize until a week later that many things had disappeared. I called and went back only to discover (and very nice of them to do it but..) they washed and dried and folded my already dry clothes. I didn't ask for a rewash or for that service but he wanted to charge me for full service. I got pushed out and I forgot, is that a 50 mistake? if he let me use their service the way it was intended, I wouldn't have forgotten. JUST LEAVE PEOPLE ALONE TO WASH THEIR LAUNDRY in peace. There's no need to help or show them how to do it. They already know how to use a washing machine. After that, I still payed for the full service AND he asked me to never come back. I'm so disappointed because laundromats are kinda out the door, you'd think they would try harder
Google says open today but they're closed on Christmas Eve unfortunately
Exceptionally clean, machines in excellent condition, very competent and helpful staff. An hour away from where I live but absolutely worth the drive.
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