Port Coquitlam, Canada
3090 Westwood St
N/A
+1 6049456717
Toilets
Wheelchair-accessible car parkWheelchair-accessible entranceWheelchair-accessible toilet
The worst experience I’ve ever had I left my car for repair and it took almost 2 weeks. I was told by the manager that it was going to be only 4 days. Secondly the day I went to pick up my car they left a big scratch on the driver side. The manager Kevin agreed to make another repair but I was so done with this place. Furthermore, inside my car was a big mess dust all over the dashboard even on the doors. My car is brand new bought in December I wish I could’ve taken to craftsman because this place is horrible the worst place I ever been to. No courtesy, no customer service, no call back If I could I would give 0 for the staff that work there
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I just picked up my vehicle following a fender repair and bumper replacement. I am BEYOND happy with the customer service and the results of the repairs. John and the Receptionist were very welcoming, friendly, thorough, and professional during my estimate. The whole process was smooth and efficient including the replacement vehicle rental. Brian called me a few times to give me detailed progress updates regarding repairs and replacement parts and was very professional and friendly. When I picked up my car I was thrilled with the results! I could not believe the attention to detail! The exterior was immaculate. Because my car is a 2012 model I have been considering buying a new car soon. I think I’m going to hold off longer because I feel like I am driving a brand new car again. I highly recommend bringing your vehicle here if you need any repairs at all. I Also love that Kirmac supports the BC Children’s Hospital Foundation through their charitable program Kirmac Cares for Kids. Kirmac on Westwood will be my go-to place from now on!
I went into Kirmac not knowing much about how repairs from accidents worked. Aanchal and Brian took care of everything, explained everything and welcomed more questions/concerns. They are very professional and friendly, making the whole process easy. Even though it was a minor fix, they treated everything with such great quality! Definitely recommend talking with Aanchal and Brian!
John and his staff were professional, knowledgeable and very helpful. The repairs i needed were pretty detailed, and they gave me a quote that was beyond competitive, and returned my car looking brand new. They pushed to have the work completed within 3 business days. Highly recommended and they will be the only team ill consider for repairs.
Process was simple, service was pretty good. However, they were pretty lazy/lax putting my car back together. Trunk was not even, gaps clearly not uniform, a piece of bumper was needing redoing, as it was peeling away slightly. Overall the service was good from the front end staff, and specifically Kevin, has been good at letting me know when I picked up my car, upon inspection and seeing all these small but unnecessary errors/ spots that could have and should have had more care taken. That said they've assured me they will make it right. Supposedly you have 6 months to bring your vehicle back to have work like this be repaired, I'm outside 6 months barely and hopefully this all gets sorted correctly.
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