Port Coquitlam, Canada
1790 Kingsway Ave
N/A
+1 6049420122
Toilets
After calling several auto detailing shops, Kingsway auto detail answered first. I’m glad he did. He was able to fit me in on short notice for a in and out detail. The price was very responsible. While waiting for my ride I was pricing out other packages. I asked what would be best suited. He suggested the wash wax buff and vacuum package and gave a fantastic quote. The result was amazing, better then new. I will be a regular in the new year. Unfortunately I don’t think I tipped enough.
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The staff are very friendly but the job they did on my BMW 440i Convertible is terrible. I was wiping dirt off my car myself today that was all missed by them. No told were used in the detailing to get the dust from the vents. I am posting pictures. As friendly as they were I am sorry but I cannot recommend this place. This was the worst job I have ever had done. FUNNY it took over a year to reply. Who is ROB? I dont have a sibling named ROB? Get your facts straight. Also I do business in Poco with so many and they appreciate my business. The car place around the corner does a wonderful job. I cannot believe this is how you respond to an upset customer. I guess by the way you have answered this it shows what kind of business you are. You never answered my calls so you got the review. This review system is in place to help people make better decisions before going to a business. Your reply is very telling. GOOD LUCK
I had inquired to kingsway detail via email about getting some work done to my vehicle. The work needed for my vehicle can be time consuming to the regular person. I explained to kingsway detail I was looking for a company that can do this job faster, better and to see if it's cheap enough to have a professional do the job for me. I guess there was a slight misunderstanding on what I was requesting. Rather than this person politely explaining their company couldn't handle this kind of job, this person responded in a very pompous attitude. This person explains how hard this job can be. Then went on and on sarcastically lecturing me about the difference between time and quality, and how quality comes with a price. In the end this person did refer to a place in port moody or a body shop. After this unsettling email I did reply to rectify the whole situation. This person still came off very rude and unprofessional, by telling me I should be careful the words you choose. I don't understand how I the consumer has to be more careful than a representative of a business. So strange to see a business represent themselves like this. I just wanted to show what you might have to deal with when and if you need to do business with this company. In the end I did find a well known body shop. They are able to do it faster, better and CHEAP enough that I can get a professional company to do the job for me.
Would not recommend, quite an arrogant owner and the work they do is not worth your money. You could do a better basic clean up job at home, why pay someone to do a job worse than you?
Would definitely recommend! Got the two front seats detailed and they look great. Really friendly service as well.
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